TERMS OF USE

Last Updated: April 2023

 Please read these Terms of Use carefully before continuing on with your use of the Services. By accessing and/or using the Services (including without limitation our websites and mobile applications) You are agreeing to these Terms of Use. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THE SERVICES. By registering with or accessing the Service you are acknowledging and accepting these Terms of Use (these "Terms"). Capitalized terms are defined below.THESE TERMS OF USE CONTAIN A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. BY AGREEING TO THESE TERMS OF USE AND THE ARBITRATION AND CLASS ACTION WAIVER PROVISION, YOU WAIVE YOUR RIGHT TO BRING A LAWSUIT IN COURT.Coldwell Banker Real Estate LLC (“We”) fully support the principles of the Fair Housing Act and the Equal Opportunity Act.Some words used in these Terms of Use have a specific definition. You can find these definitions at the end of these Terms of Use.

1. These Terms
This is a legally binding agreement. The terms "you" and "your" refer to an individual registering with or accessing the Service. You represent that you have the full right, power, and authority to enter into and perform these Terms without the consent of any third party.We may, in our sole discretion, amend these Terms from time to time upon notice. Your continued use of the Service after any such change constitutes your acceptance of the amended Agreement. If you do not agree to any portion of these Terms at any time, you must cease your access and use of the Service.

2. Use of the ServiceA. Accounts
You may register, maintain, and create an Account for the Service. You are responsible and liable for all activities conducted in connection with your Account, for maintaining the security of your username and password, and for the accuracy of all information relating thereto, including contact, technical and payment information, and your login credentials. You will promptly (i) update any Account information when it changes, and (ii) notify us of any unauthorized use of your Account, including any security or data breach. You may only connect to the Service through your Account and in accordance with our access procedures. You will not allow an Account to be shared or used by more than one individual. By providing us with your email address you consent to us sending you Service-related notices. You must be eighteen (18) years of age or older to use the Service.

B. Service Rules
You will use the Service strictly in accordance with these Terms, all Documentation, the Privacy Policy, and Applicable Law. You will not engage in any of the following activities:

(i) use the Service in violation of any third-party license or agreement;

(ii) use the Service to collect, process, or store bank account information, credit or debit card information, personally identifiable information pertaining to children under 13, or health or medical information (including 'Protected Health Information' as defined in the Health Insurance Portability and Accountability Act of 1996);

(iii) sublicense, sell, transfer, assign, distribute, republish, rent, lease or transmit in any form or by any means any part of the Service;

(iv) use, modify, copy, or create derivative works from the Service or Marks without the applicable owner's written permission, including without limitation using automated or manual means to access Content from the Service;(v) frame, mirror, embed or otherwise incorporate any portion of the Service in any other service or product;(vi) scrape or use any automated means to collect data from the Service or any website;

(vii) reverse engineer, decompile, or disassemble any part of the Service, or use or access any part of the Service in connection with any other product or service using features, functions or graphics similar to any part of the Service;

(viii) remove, obscure, or alter any Intellectual Property Rights notice related to any part of the Service or Marks;

(ix) send or store unsolicited, infringing, harassing, obscene, threatening, harmful, defamatory, or otherwise unlawful Content;

(x) facilitate the transmission or use of any: (a) malicious code (including malware, viruses, worms, and Trojan horses); (b) traps, time bombs, or other code with a latent ability to disable or cripple software or services; or (c) code that would allow any party to interfere with or access any of portion of the Service;

(xi) interfere with, disrupt, or overburden the integrity or performance of the Service, or interfere with any other use of the Service;

(xii) attempt or assist others to attempt to gain unauthorized access to the Service or its related systems or networks; or(xiii) use the Service in any way not expressly authorized by these Terms.

C. Service Changes; Suspension
We may, without prior notice, change the Service, stop or suspend access to any or all of the Service,

or create usage limits for the Service. Your continued use of the Service after any change or limitation constitutes your acceptance thereof.

D. Monitoring; Records
We have the right, but not the obligation, to review and monitor your use of the Service at any time, with or without notice, including Communications, to ensure compliance with these Terms.

E. User Content and Behavior
Because we do not control Content, you acknowledge and agree that we are not responsible for any Content and we make no guarantees regarding the accuracy, currency, suitability, or quality of any Content. Your interactions with Users are solely between you and such Users and we are not responsible or liable with respect to any such interactions. If there is a dispute between you and any User, we are under no obligation to become involved. We reserve the right to change, condense or delete any content, information, or other materials on the Service (including your Content).

F. Your Representations You represent and warrant that you:

(i) are entitled to grant the rights and licenses to your Content under these Terms and none of your Content will infringe any party's Intellectual Property Rights or violate Applicable Law;


(ii) will not sublicense, sell, license, assign, or transfer to any party any information obtained through the Service or engage in any other commercial exploitation of the Service;

(iii) have the right and authority to enter into these Terms, and that by entering into or executing your obligations under these Terms, you will not be in breach or violation of the terms of any agreement with or obligation to any third party;


(iv) are a prospective purchaser or seller of real property in the geographic areas where we are licensed and operating with a bona fide interest in the purchase or sale of such real property;

(v) have not signed any agreement with a real estate broker or agent that would prevent you from using one of our offices as your sole and exclusive broker or agent, and you do not have a contract or agreement with any third party that would interfere with our representation of you;


(vi) will limit your search on the Service to properties within your anticipated purchase ability or price range and to the properties that meet your other criteria;

(vii) will not (a) contact the owner or seller of any property from information gained through the Service or (b) attempt to enter the property or speak with an owner or seller without an appointment set by us;

(viii) will abide by all copyright restrictions placed on the content of the Website including, but not limited to, any material or data compilations where we or others may hold the copyright;

(ix) agree that we may also represent other prospective buyers seeking to purchase properties that may meet your criteria;

(x) authorize us to review and provide copies of various documents in any of your transactions relating to the Service, including without limitation home inspection reports and closing papers;

G. Agent Users
Any User that holds any type of real-estate license, including, but not limited to a brokers, associate brokers or salespersons license other than Agents must immediately advise us before that User may access any password protected material including, without limitation, house listing data or other data compilations. We reserve the right to deny or terminate access to any real-estate agent who is not an Agent, except for the real-estate agent's limited purpose of accessing the Website for verifying compliance with MLS rules.

H. Property Data Restrictions
In addition to other restrictions herein, for the avoidance of doubt, all property data provided on the Service is for your personal, sole and private, non-commercial use and not available for redistribution, retransmission or copying. You may not sell or use such data for any purpose, other than the purpose of attempting to evaluate properties or properties for sale or purchase. You acknowledge that the MLS data on the Service is owned by the respective MLS, and you acknowledge the validity of the MLS's copyright to such data.

3. Licenses

A. License to You
Subject to these Terms, we grant you a non-exclusive, non-sublicenseable, nontransferable, limited

right, solely during the term of the Agreement, to access and use the Service solely for your non- commercial purposes related to searching for real estate for personal use.

B. License to Us
You grant to the us a non-exclusive, sublicensable, transferable, perpetual, irrevocable, royalty-free, worldwide license to use, develop, transmit, distribute, modify, reproduce, publicly display, and create derivative works of any of your Content to provide, develop, maintain, support, and improve the Service and the Affiliated Entities services.

C. Maps
The Service may feature Microsoft Bing Maps and Google Maps. Use of Microsoft Bing Maps is subject to the Bing Maps Terms of Use and use of Google Maps is subject to the Google Maps Terms of Use and Privacy Notice. Such services are not under the control of Affiliated Entities. Please review the terms of use or privacy policies of these services for rights and restrictions.

4. Ownership Rights

A. Our Ownership Rights
As between you and us, (i) we solely and exclusively own and will continue to own all right, title and interest in and to the Service and Marks; (ii) you will do nothing inconsistent with such ownership, including by challenging title or registering or attempting to register Marks or any similar trademarks; (iii) no title to or ownership in the Service or Marks, or any associated Intellectual Property Rights embodied therein, is transferred by implication to you under these Terms; and (iv) any use of Marks by you that is permitted under these Terms will inure to the benefit of and be on behalf of the applicable owner. You will promptly notify us of any use of the Service or Marks by any party that is not authorized by these Terms. If you provide us or any affiliate with Feedback, you assign to such entity all right, title and interest in and to such Feedback, including all Intellectual Property Rights therein, waiving all claims thereto, including claims of payment and credit.

B. Your Ownership Rights
As between you and us, and subject to Sections 3(B) and 4(A) above, you own all right, title and interest in and to your Content.

5. Data
You agree that the Affiliated Entities, including us, may collect, store, use, and distribute information in accordance with the Privacy Notice, including in respect of your information and data. You will comply with the Privacy Notice. Without limiting the rights contained in the Privacy Notice, You understand and agree that we may use both the data you input into as well as usage data (such as search criteria) to provide and improve our real estate services.

6. Compliance
We do not provide compliance services.You agree that the Service is provided for your convenience only, and not for purposes of enabling you to meet your obligations under Applicable Law and third-party agreements. You are solely responsible for ensuring compliance with such obligations.

7. Payment
If any amounts are due hereunder, you will pay us in accordance with statements issued by us or otherwise as agreed within the Service. Pricing for any portion of the Service is subject to change upon our notice. Pricing excludes, and you will pay, all taxes, but neither party will pay income taxes of the other party. For any amount you fail to pay by its due date, we may charge you a late penalty on the amount overdue each day it is overdue until it is paid, equal to the lesser of (a) the maximum legally permissible interest rate, and (b) an interest rate of five percent (5%), which reflects the cost of our efforts to collect your payment. You will pay amounts through the means determined by us, including without limitation through a payment service provided by us or a PSP. If a PSP is used, you may also be required to register with the PSP, agree to the PSP's terms of service and privacy policies, and go through a vetting process at the request of the PSP. Please note we are not a party to the PSP's terms of service and privacy policies and we have no obligations or liability to you under any such terms or policies.

8. NO WARRANTIES
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. USE OF THE SERVICE HEREUNDER IS AT YOUR SOLE RISK. THE AFFILIATED ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY , FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON- INFRINGEMENT, AS WELL AS ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NO AFFILIATED ENTITY, INCLUDING US, AND EACH OF THEIR LICENSORS AND SUPPLIERS DO NOT WARRANT THAT ANY PORTION OF THE SERVICE, CONTENT THEREIN OR MLS FEED IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR COMPLY WITH LAWS APPLICABLE TO YOU; THAT ANY PORTION OF THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, BACKED UP, SECURE, OR FREE FROM BREACH OR INTERCEPTION OF DATA OR YOUR CONFIDENTIALITY INFORMATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SERVICE IS DOWNLOADED AT YOUR OWN RISK. NEITHER US NOR ANY AFFILIATED ENTITY WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, SERVICE, LINK OR ADVERTISEMENT OFFERED BY ANY THIRD PARTY THROUGH THE SERVICE OR ANY LINKED WEBSITE OR SERVICE, AND NEITHER US NOR ANY AFFILIATED ENTITY WILL BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND ANY SUCH THIRD PARTY.

9. LIMITATION OF LIABILITY
IN NO EVENT WILL ANY AFFILIATED ENTITY, INCLUDING US, OR ANY OF THEIR EMPLOYEES, LICENSORS, CONSULTANTS, CONTRACTORS, OR DIRECTORS, BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS, LOSS OF REVENUES, LOSS OF PROFITS, LOSS OF DATA, ERRORS, OMISSIONS, MISCALCULATIONS, MISREPRESENTATIONS OF VALUE, OR FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR OTHER DAMAGES. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF ANY AFFILIATED ENTITY, INCLUDING US, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THIS LIMITATION ON LIABILITY DOES NOT APPLY TO PERSONAL INJURY. OUR LIABILITY TO YOU FOR USE OF AND/OR ACCESSING THE SERVICES OR WEBSITES SHALL IN NO EVENT EXCEED THE GREATER OF THE FEES, IF ANY, YOU HAVE PAID FOR THE SERVICES OR TEN(10)DOLLARS. THEREFORE GOING LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

10. Indemnification
You will indemnify, defend and hold us, including any Affiliated Entity, harmless from and against any and all Claims to the extent arising out of or in connection with your (i) breach of these Terms; (ii) conduct involving fraud, negligence, omissions, or willful misconduct; and (iii) misuse of the Content or any other misuse of the Service.

11. Third Parties
We may, in our sole discretion, (a) delegate or subcontract the performance of any portion of the Service to third party service providers, and (b) make available one or more Third Party Products to you in connection with the Service. Third-Party Products may be separately licensed to you by their respective providers. If you access a Third-Party Product from the Service, you do so at your own risk, and the User understands that these Terms and the Privacy Notice do not apply to your use of such sites. You expressly relieve us from any and all liability arising from your use of any Third-Party Product, and we make no representations or warranties of any kind in respect thereof. PLEASE ALSO VISIT THIRD PARTY WEBSITES TO REVIEW THEIR TERMS OF USE. ADDITIONALLY, THERE MAY BE LINKS TO THIRD PARTY SITES WHICH ARE NOT UNDER OUR CONTROL AND WE ARE NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE.

12. Confidentiality
Recipient may use Disclosing Party's Confidential Information solely to perform Recipient's obligations or exercise its rights hereunder. Recipient will not knowingly disclose, or permit to be disclosed, Disclosing Party's Confidential Information to any third party without Disclosing Party's prior written consent, except that Recipient may disclose Disclosing Party's Confidential Information solely to Recipient's employees and/or subcontractors who have a need to know and who are bound in writing to keep such information confidential pursuant to confidentiality agreements containing nondisclosure obligations substantially similar to those in these Terms. Recipient agrees to exercise due care in protecting Disclosing Party's Confidential Information from unauthorized use and disclosure, and in any case will not use less than industry standard security measures and the degree of care a reasonable person would use. The foregoing will not apply to any information that: (i) is in the public domain through no fault of Recipient; (ii) was properly known to Recipient, without restriction, prior to disclosure by Disclosing Party; (iii) was properly disclosed to Recipient, without restriction, by another person with the legal authority to do so; (iv) Recipient independently develops without use of Disclosing Party's Confidential Information; (v) is expressly permitted to be disclosed pursuant to the terms of these Terms; or (vi) is required to be disclosed pursuant to a judicial or legislative order or proceeding; provided that, where possible, Recipient provides to Disclosing Party prior notice of the intended disclosure and an opportunity to respond or object thereto. Our Confidential Information includes these Terms, our pricing, our Intellectual Property Rights, and the Service. Notwithstanding the foregoing, our obligations under this section are subject to the disclaimers set forth in Section 8 above.

Our obligations with respect to your Confidential Information under these Terms are subject to the Privacy Notice. Please review our Privacy Notice.

13. Termination
These Terms will continue in full effect unless and until your Account or these Terms is terminated as described herein. We may terminate these Terms for convenience upon notice. Upon termination of the Agreement, the rights and licenses granted to you hereunder will immediately terminate. Upon termination of these Terms, you grant to us a non-exclusive, non-sublicenseable, non-transferable, irrevocable, and perpetual license to use the data and information collected by the Service under your Account during the term of these Terms, and to use such data and information in accordance with the Privacy Notice.

14. Third Party Beneficiary
You expressly acknowledge and agree that we have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof, and that we will have the full benefits of these Terms. These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties and as otherwise expressly stated herein.

15. Assignment
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by

you without our prior written consent, but may be assigned by us without restriction. Any attempted transfer or assignment in violation hereof will be nil and void.

16. General

A. Nature of Relationship
The relationship of the parties under these Terms will be that of independent contractors. Neither these Terms as a whole or any part of these Terms will render either party the agent, representative, servant, or employee of the other party. Neither party has the power, express or implied, to bind the other party in any manner or to make representations on behalf of the other party regarding any matter. Except as stated in the Agreement, we will in no way be restricted from using or commercializing all or any portion of the Service or performing or receiving any services from any third-party including services the same as or similar to the Service provided or received in connection with these Terms.

B. MODIFICATION
We may modify any of these terms and conditions at any time, in our sole discretion, by posting the updated Terms. The changes will become effective no sooner than 30 days after posting, please check the Terms from time to time for updates. YOUR CONTINUED USE OF AND/ACCESS OF THE SERVICES OR THE WEBSITES FOLLOWING A CHANGE WILL CONSTITUTE YOUR ACCEPTANACE OF THE CHANGE.

C. AGREEMENT TO ARBITRATE DISPUTES
PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. ARBITRATION IS A WAIVER OF THE RIGHT TO BRING SUIT IN COURT.

THIS SECTION CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. IF YOU ARE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:

WE BOTH AGREE TO ARBITRATE:

You and all Affiliated Entities agree to resolve any claims relating to these Terms through final and binding arbitration, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights (for example, trademark, trade secret, copyright, or patent rights). Under such circumstances, any Affiliated Entities may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Site, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute resolution process described above.

WHAT IS ARBITRATION: Arbitration is more informal than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can. Thus, you agree that you are waiving your right to sue or go to court to secure relief, and instead agree to the arbitration process as stated in this provision. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced.

ARBITRATION PROCEDURES: The Federal Arbitration Act governs the interpretation and enforcement of this dispute resolution provision. Arbitration shall be initiated through JAMS. Any dispute, controversy, or claim arising out of or relating to these Terms shall be referred to and finally determined by arbitration in accordance with the JAMS Streamlined Arbitration Rules and Procedures.If there is a conflict between JAMS Rules and the rules set forth in this Agreement to Arbitrate, the rules set forth in this Agreement to Arbitrate will govern. The JAMS Rules and instructions for how to initiate an arbitration are available from JAMS at http://www.jamsadr.com or 1-800-352-5267. To initiate arbitration, you or we must do the following things:

• (1) Write a demand for Arbitration. The demand must include a description of the Claim and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at www.jamsadr.com.

• (2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to your local JAMS office.

• (3) Send one copy of the Demand for Arbitration to the other party.

Payment of all filing, administration and arbitrator fees will be governed by the JAMS Rules, except that for claims of less than $1,000, you will be obligated to pay $25 and we will pay all other administrative costs and fees. In addition, for claims of less than $1,000, we will reimburse you for the $25 fee if the arbitrator rules in your favor. Arbitration under this agreement shall be held in the United States county where you live or work, New Jersey, or any other location we mutually agree to, subject to New Jersey law. The arbitration may award on an individual basis the same damages and relief as a court (including injunctive relief). Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

AUTHORITY OF ARBITRATOR: The arbitrator will decide the rights and liabilities, if any, of you and us, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the Arbitration Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us. The arbitrator's decision may be entered as a judgment in a court of competent jurisdiction.

NO CLASS ACTIONS: You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.

WAIVER OF JURY TRIAL: THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in court and are subject to very limited review by a court. In the event any litigation should arise between you and the Affiliated Entities in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, BOTH PARTIES HEREBY WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge. YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING TO ACCEPT THIS AGREEMENT TO ARBITRATE.

 OPT-OUT OF AGREEMENT TO ARBITRATE: You can decline this agreement to arbitrate by emailing us at [email protected] and providing the requested information as follows: (1)Your Name; (2) the URL of Terms of Use and Agreement to Arbitrate Disputes; (3) Your Address; (4) Your Phone Number; (5) and clear statement that you wish to opt out of this arbitration provision in the Terms of Use. The Opt-Out Notice must be emailed no later than 30 days after the date you first accept the Terms of Use by using the website.

Choice of Law/Forum Selection In any circumstances where the Agreement to Arbitrate Disputes permits the parties to litigate in court, these Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, excluding its conflict of law rules. You further expressly consent and agree to submit to the exclusive jurisdiction and venue of a court of competent jurisdiction in the United States District Court for the District of New Jersey or in state court in Morris County, New Jersey.

D. Notices

All notices and other communications to be given to any party hereunder will be sufficient for all purposes hereunder if in writing, properly addressed as set forth below in this section and delivered (a) by hand or courier (delivery of notice deemed to occur upon delivery), (b) if sent electronically on the date delivered to the authorized email address, (c) by overnight delivery service (delivery of notice deemed to occur upon delivery and written confirmation thereof by such service), (d) by certified or registered mail, return receipt requested, with appropriate postage prepaid (delivery of notice deemed to occur upon signature of the receipt by the recipient), or (e) if from us to you, posted to your Account on the date posted. If to us, notices may be sent to [email protected]. If to you, your email and mailing address as identified in our records.

E. Headings; Interpretation
Section headings used in these Terms are used for convenience only and are not to be considered in construing or interpreting these Terms. As used herein, "including" means "including without limitation."

F. Severability
The provisions of the Terms are intended to be interpreted in a manner which makes them valid, legal, and enforceable. In the event any provision of the Terms is found to be partially or wholly invalid, illegal or unenforceable, such provision shall be modified or restricted to the extent and in the manner necessary to render it valid, legal, and enforceable. It is expressly understood and agreed between the parties that such modification or restriction may be accomplished unilaterally by us, or alternatively, by disposition of an arbitrator or a court of law. If such provision cannot under any circumstances be so modified or restricted, it shall be excised from the Terms without affecting the validity, legality or enforceability of any of the remaining provisions.

G. Waiver
A waiver of any provision of these Terms must be made in writing to be effective, and our waiver of a

breach of any provision or right contained in these Terms will not constitute a continuing waiver or waive any subsequent breach or right.

H. Force Majeure
Except with respect to your payment obligations, neither party will be liable for failures or delays in the performance of its obligations hereunder due to causes beyond its reasonable control, including, in respect of the provision of the Service, failures or delays caused by our service providers, any act of God, sabotage or terrorist attacks, inclement weather, accidental damage, vandalism, failure or shortage or power supplies, flood, drought, lightning or fire, strike, lock-out, trade dispute or labor disturbance, or any act or omission of government or other competent authorities, including those related to communicable diseases, epidemics, pandemics or other dangers to public health.

I. Entire Agreement
These Terms, and documents incorporated herein, comprises the entire agreement between us and

you and supersedes all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between the parties regarding its subject matter.

J. Survival
Sections 1, 2(E), 2(F), 2(G), 2(I), 3(B), 4-17 will survive any termination or expiration of these Terms.

Definitions.

"Account" means the account provided by us that you to manage and access the Service."Affiliated Entities" means, collectively, us, and our parent, subsidiaries, affiliates, and, where applicable, our and their service providers and licensors.


• "Agent" means a real estate-broker, salesperson, agent, associate broker, or similar state licensed real-estate professional licensed with one of our franchisees."App" means a mobile application that may be provided as part of the Service."Applicable Law" means any statute, law, ordinance, rule, regulation, or requirement of a governmental entity that applies to a party or its business.


• "Claim" means, collectively, claims, costs, damages, losses, liabilities, Fines, and expenses (including reasonable attorneys' fees and costs).


• "Communications" means parts of the Service that includes electronic communications services, and document storage and management services, all as provided by us (or, at your selection, by a third party through a Third-Party Product) for your use.


• "Confidential Information" means any information that (i) a party ("Disclosing Party") discloses to the other party ("Recipient"), either directly or indirectly, in writing or orally or by inspection of tangible objects, and (ii) identified as confidential at the time of its disclosure or that should reasonably be understood to be confidential in nature.


• "Content" means any content, data or information provided by a party for inclusion in the Service or uploaded to, transmitted or submitted by a party through the Service, including Communications.


• "Documentation" means the technical and operational documentation made available to you by us regarding any portion of the Service."Feedback" means ideas, suggestions, or recommendations on the Service provided by you."Fine" means any and all fines, penalties, refunds, charges, debits, deductions, legal fees and costs incurred by or other sums payable to any party.


• "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, rights of privacy, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.


• "Marks" means an Affiliated Entity's proprietary trademarks, trade names, and service marks, including registrations and applications for registrations thereof and all renewals, modifications and extensions thereof."MLS Feed" means a local listing service ("MLS") feed(s) provided through the Service."Privacy Notice" means the Privacy Notice for a Website or App and other portions of the Service, as provided and modified by us from time to time in our discretion.

• "PSP" means a third-party payment service provider selected by us.

• "Service" means our hosted service (including Websites and Apps), software, Documentation, and any services made available to you by us hereunder, all as may be modified by us from time to time in our discretion.


• "Third Party Products" means the third-party applications and/or services, if any, which may be offered, made available or integrated by us to you for use as part of, or in connection with the Service.

"User" means users of the Service.

"We," "our," and "us" means Coldwell Banker Real Estate LLC.

"Website" means a website that may be provided by us as part of the Service.

"You" and "your" means the individual entering into these Terms with us.

PRIVACY POLICY

Down Payment Assistance Programs for Tempe AZ Home Buyers

Down Payment Assistance Programs for Tempe AZ Home Buyers

September 01, 202617 min read

Buying a home in Tempe can feel exciting right up until you start looking at the money you need to bring to the closing table. The monthly payment gets most of the attention, but the down payment, closing costs, prepaid expenses, and other upfront costs can be what make a buyer hesitate. You may have steady income, good credit, and enough money to comfortably handle a mortgage payment, but saving tens of thousands of dollars before you can buy a home is a different challenge.

That is where down payment assistance can make a real difference.

For some Tempe home buyers, assistance programs can reduce the amount of cash needed upfront and make homeownership possible sooner than expected. The catch is that these programs are not all the same. Some are designed specifically for first-time buyers. Some have income or purchase-price limits. Others may come with requirements related to the type of loan you use, the property you purchase, or whether you plan to live in the home as your primary residence.

So if you are buying in Tempe, it is worth understanding how these programs work before you assume you need to save another few years.

And there is another piece that often gets overlooked. Down payment assistance is not free money in every situation. Depending on the program, the assistance may come as a grant, a forgivable loan, a deferred second mortgage, or another type of financial help. The details matter because the program that looks best at first glance may not actually be the best fit for your situation.

Let’s look at what Tempe buyers should know before they start counting on down payment assistance.


Start With the Question Buyers Usually Get Wrong

A lot of buyers ask, “How much down payment assistance can I get?”

That is understandable, but it is usually not the first question I would ask.

A better starting point is, “What programs could I realistically qualify for based on my income, credit, loan type, home price, and plans for the property?”

That shift matters because assistance programs are based on eligibility, not simply on how much money you need.

You could have one program available to you based on your income but not qualify for another because of the purchase price. You might qualify for assistance but discover that the program has requirements you do not want to meet. Or you may find that a conventional loan with a smaller down payment makes more sense for you than an assistance program with additional conditions.

The goal is not to find the biggest assistance amount.

The goal is to find the financing setup that makes sense for your entire purchase.


What Is Down Payment Assistance?

Down payment assistance, often called DPA, is financial help that can be used toward some of the upfront costs involved in purchasing a home.

Depending on the program, assistance may help with the down payment, closing costs, or both. The exact amount and structure vary, which is why it is important to look at the individual program instead of assuming every DPA option works the same way.

For example, one program may provide assistance that does not have to be repaid if you meet certain requirements and remain in the home for a specific period. Another may provide a second mortgage that does not require monthly payments right away but must eventually be repaid. Another could have its own repayment rules if you sell, refinance, or stop using the home as your primary residence.

That can sound complicated, but the basic idea is pretty simple.

You are getting help with some of the money you need to purchase the home, and in exchange, you need to understand exactly what comes with that assistance.

This is one reason I would not recommend choosing a program simply because the advertised assistance amount looks attractive. A smaller amount with terms you fully understand may be a much better choice than a larger amount that creates a financial obligation you were not expecting.


Arizona Has Statewide Programs Worth Knowing About

Tempe buyers should look beyond programs offered only by individual lenders because Arizona has statewide homeownership assistance options that may be available depending on the buyer's circumstances.

One of the names you will likely come across is the Arizona Is Home program, which is administered through the Arizona Department of Housing and has been used to provide assistance to eligible home buyers. Program availability, funding, income limits, loan requirements, and other details can change, so buyers should verify the current requirements rather than relying on an older article or a social media post.

The Arizona Housing Finance Authority, commonly known as HOME Plus, is another program Tempe buyers may encounter when researching down payment assistance. HOME Plus can provide assistance to eligible buyers through participating lenders, with specific requirements that can change over time.

The important thing here is not memorizing program names.

It is understanding that the DPA landscape changes. Funding can open and close, income limits can change, eligible areas and property types can vary, and individual lenders may participate in some programs but not others.

That is why your lender should give you the current numbers and terms before you make a decision based on a particular assistance program.


Do You Have to Be a First-Time Home Buyer?

This is one of the biggest misconceptions about down payment assistance.

Some buyers assume that if they have owned a home before, they automatically have no options. That is not always the case.

Some programs are specifically aimed at first-time buyers, while other programs may define “first-time buyer” differently or offer options that are available to repeat buyers under certain circumstances.

In many programs, first-time buyer status can depend on whether you have owned a primary residence within a certain number of years, rather than whether you have ever owned a home in your entire life.

That distinction can matter.

Maybe you owned a home several years ago, sold it, rented for a while, and are now ready to buy again in Tempe. You may still have financing options worth investigating.

This is another reason not to rule yourself out before talking with a lender who works with the programs you are considering.


Your Income Can Affect Your Eligibility

Income limits are common with down payment assistance programs, and this is where things can get a little confusing.

The income limit is not necessarily the same for every program or every household. It can vary based on household size, location, program rules, and other factors.

A buyer earning $80,000 may have a different eligibility picture than a household earning $80,000 with multiple people in the household. The purchase location can also matter because program limits are often tied to specific geographic areas.

You also should not assume that earning “too much” means there is nothing available to you.

There are different types of mortgage programs and assistance options, and the rules change. Some buyers may qualify for one option but not another.

The best move is to have a lender run your actual numbers.

Not an online calculator. Not a general income chart from an article written two years ago. Your actual income, household situation, credit profile, debt, target purchase price, and loan type.

That gives you something useful to work with.


Credit Score Still Matters

Down payment assistance does not mean you can ignore your credit.

Many assistance programs have minimum credit-score requirements, and the mortgage attached to the assistance may have its own underwriting rules.

This does not mean you need perfect credit.

It does mean you should know where you stand before you start shopping seriously.

If your credit score is lower than you expected, don't panic and don't immediately start opening new accounts or making major financial changes on your own. Talk with your lender first. They can help you understand what is affecting your mortgage qualification and whether there are reasonable steps you can take before buying.

A few months of preparation can sometimes make a meaningful difference.

And if you are already close to qualifying, you do not want to accidentally hurt your mortgage approval by taking on new debt, financing a large purchase, or making another financial move without talking to your lender.


How Much Money Do You Actually Need?

This is where buyers sometimes get surprised.

You may hear that a particular program can provide several thousand dollars toward your purchase, and it is easy to think, “Great, I don't need much cash.”

But your total cash needed to close is about more than the down payment.

There can be closing costs, lender fees, title and escrow charges, prepaid property taxes, homeowners insurance, inspection costs, appraisal costs, and other expenses depending on the transaction.

Some of those costs may be covered by assistance or negotiated as part of the transaction. Others may not.

That means you need to look at the entire estimated cash-to-close figure rather than focusing on the down payment by itself.

For example, a buyer putting a smaller amount down could still need several thousand dollars available for other costs. On the other hand, seller concessions or assistance may reduce some of those expenses depending on the loan and transaction.

This is why a good lender should give you a realistic estimate early in the process.

You should know roughly what it will take before you fall in love with a house.


Tempe Home Prices Make the Math Especially Important

Tempe is not one uniform housing market.

You have older neighborhoods, established communities, condos, townhomes, smaller starter homes, larger properties, and areas where prices can vary significantly from one neighborhood to the next.

That matters when you are using down payment assistance because the purchase price can affect both your financing and your eligibility.

A buyer shopping for a $300,000 condo may have a very different financing picture than someone shopping for a $600,000 single-family home.

And the type of property matters too.

If you are thinking about buying a condo or townhouse, for example, your financing options may look different than they would for a traditional single-family property. Your homeowners association fees also need to be included when you are calculating what you can comfortably afford.

If you are moving into a smaller home because your current property no longer fits your needs, the financial decision can be more complicated than simply finding a cheaper house. Looking closely at the costs of staying in a home that has become too large or impractical can help you compare your options and decide whether downsizing could make more financial sense.


Can Down Payment Assistance Be Used on a Condo or Townhouse?

Sometimes, yes.

But don't assume every property will qualify.

Some assistance and mortgage programs have property eligibility requirements. Condos can have additional requirements related to the condominium project itself, and certain properties may not qualify for a particular loan program.

This is one of those situations where you want your lender involved before you get too far into the search.

If you are considering a condo or townhouse because you want to keep the purchase price lower, that can be a perfectly reasonable strategy. But the monthly HOA fee needs to be part of your affordability calculation, and the property itself needs to meet the requirements of your chosen financing.

For buyers who are downsizing, the decision is often about more than just finding a lower price. You may also be thinking about maintenance, space, monthly expenses, and how you actually want to live in your next home. Comparing the benefits and tradeoffs of different property types can help you decide whether a condo or townhouse makes more sense before you start making offers.


What Happens When You Sell or Refinance?

This is one of the questions I would ask before accepting any down payment assistance.

You need to know what happens if you sell the home.

You also need to know what happens if you refinance.

Depending on the assistance structure, you may have to repay some or all of the assistance when one of those events occurs. Some programs may offer forgiveness over a certain period, while others may use a deferred loan structure that eventually becomes due.

This does not automatically make the program bad.

It simply means you need to understand the agreement.

Think about your plans. If you expect to live in Tempe for ten years, a program with an assistance benefit that becomes fully forgiven after a qualifying period could look very different to you than it would to someone who expects to move again in two or three years.

Your future plans matter.


Don't Forget About the Monthly Payment

A smaller down payment can help you get into the home sooner, but it does not necessarily mean the home is cheaper.

Depending on your loan, putting less money down can affect your monthly mortgage payment. Mortgage insurance may also apply.

That is why I like to look at the whole payment rather than just the amount needed to close.

Your monthly housing cost can include the principal and interest, property taxes, homeowners insurance, HOA dues if applicable, and mortgage insurance when required.

You want a payment that feels manageable after you move in, not one that looks acceptable only because the assistance helped you get through closing.

Owning a home should give you more stability, not leave you worried about every unexpected expense.


Tempe's Location Can Be Part of the Value

There is a reason people continue to look at Tempe even when they are also considering other parts of the Valley.

The city offers a mix of access, established neighborhoods, employment connections, restaurants, parks, recreation, and proximity to other parts of the Phoenix metro area. Your experience will depend heavily on which part of Tempe you choose, but location can be a major part of the value for buyers who want to stay connected to the rest of the Valley.

If spending time outdoors is part of the lifestyle you want in Tempe, take a look at the parks, walking paths, trails, and recreation areas near the neighborhoods you are considering. Having those options close to home can make a bigger difference in your daily routine than you might expect.

Because once you buy the house, you are living in the neighborhood.

You are not just buying the kitchen and the backyard.


What If You Don't Qualify for Down Payment Assistance?

Don't assume that means you cannot buy.

There are mortgage programs that allow relatively small down payments without traditional DPA, and some buyers may qualify for conventional, FHA, VA, or other financing depending on their circumstances.

There may also be ways to structure the transaction so that your available cash goes further, although everything depends on the loan, the seller, the property, and the current market.

The important thing is to compare your options.

Sometimes a buyer qualifies for assistance but decides that another loan structure is actually better. Maybe the interest rate is more favorable. Maybe the repayment terms are simpler. Maybe the buyer has enough savings to make a larger down payment and wants to keep the mortgage payment lower.

There is no prize for using an assistance program simply because you qualify for one.

The right financing is the one that fits your situation.


What Tempe Buyers Should Do Before House Hunting

If you are hoping to use down payment assistance, I would get the financing conversation started before you spend too much time looking at homes.

First, find out what you can realistically afford based on your income, debts, credit, and monthly comfort level.

Then ask your lender specifically about current down payment assistance programs available for Tempe buyers and whether they participate in those programs.

Ask how much assistance you could receive, what the assistance actually covers, whether it needs to be repaid, what happens if you sell or refinance, and whether there are occupancy requirements.

Then ask for a realistic estimate of your cash needed to close.

That last part is important.

You don't want to hear that you only need a small down payment and then discover later that you need substantially more money available for the rest of the transaction.

Once you know the numbers, your home search becomes much easier.

You can shop within a range that actually makes sense instead of looking at homes first and trying to figure out the financing afterward.


Tempe Buyers Should Also Think About Lifestyle

Financing is a huge part of buying a home, but it should not completely take over the decision.

You still need to like where you are buying.

Tempe has different pockets with different personalities, and what works for one buyer may not work for another. Some people want to be closer to restaurants and activity. Others want a quieter residential street. Some want easy access to outdoor spaces, while others care more about commuting to work or being close to family.

That is why it helps to look beyond the purchase price.

Think about your commute. Think about your weekends. Think about where you will shop, where you will exercise, where your kids will spend time, and how long you expect to stay in the home.

If you are still deciding whether Tempe is the right fit for you, take some time to look at the bigger picture, including the lifestyle, commute, housing options, and potential tradeoffs that come with living in the area. That can give you a clearer idea of whether Tempe fits the way you actually want to live, rather than making the decision based only on today's mortgage numbers.


Down Payment Assistance Can Be Helpful, But Know What You Are Signing

There is nothing wrong with using down payment assistance.

For the right buyer, it can be a really helpful tool. It can shorten the time it takes to save for a purchase and make it possible to keep some cash available for moving expenses, repairs, furnishings, and the unexpected costs that come with owning a home.

But you should know exactly what you are getting.

Ask questions.

Read the program terms.

Have your lender explain anything you do not understand.

And don't let a large assistance number push you into a home that is outside your comfortable monthly budget.

That is the part that matters most.

Getting into a home is only the beginning. You want to be able to enjoy living there once the paperwork is finished and the keys are in your hand.


Final Thoughts

Down payment assistance programs can make buying a home in Tempe more achievable, especially for buyers who have enough income to handle a mortgage but have struggled to save a large amount of cash for the upfront costs.

The key is finding out what you actually qualify for and understanding the terms before you build your home search around a specific program.

Programs can change. Income limits can change. Funding can run out. Loan requirements can vary from one option to another. That is why current information from a participating lender is more useful than relying on a general list you found online.

If you are considering buying in Tempe, start with your numbers. Figure out what payment feels comfortable, find out how much cash you really need to close, and then compare the assistance and mortgage options available to you.

You may discover that buying is closer than you thought.

And if you don't qualify for a particular assistance program, that does not mean you are out of options. It simply means you need to look at the bigger financing picture and find the path that fits your situation.

The goal isn't just to get enough money together to buy a house.

The goal is to buy a home you can actually afford and feel good about owning.

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Nancy Wittenberg

Nancy Wittenberg is a trusted REALTOR® serving Chandler, Gilbert, and the East Valley of Arizona. She helps buyers and sellers navigate the local housing market with clear guidance, honest advice, and strong advocacy. Her signature Buyer Care Plan™ walks clients step by step from the first consultation through closing and beyond, helping buyers feel confident and informed at every stage. For homeowners preparing to sell, Nancy acts as a Strategic Market Guide, helping sellers manage pricing strategy, buyer psychology, and negotiations that determine how a home sale actually unfolds. Nancy holds designations including GRI, ABR®, and SRS, reflecting her commitment to professional excellence and client advocacy in the East Valley real estate market. If you're thinking about buying or selling a home in Chandler, Gilbert, or the East Valley, reach out to Nancy for a conversation, not a pitch.

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