PRIVACY POLICY

Our Contract (E-SIGN)

You are entering into a binding agreement with the real estate brokers and agents who operate the website www.chandlerhomesforsale.net, including their parent companies, subsidiaries, and affiliates (collectively, the "Company," "we," "us," and "our"). By (1) using this website ("browsewrap"), and (2) submitting your information, agreeing to this Privacy Policy ("clickwrap"), and creating a user profile, you provide your express written consent to all terms outlined below, as well as our Terms of Use. Your electronic agreement serves as your electronic signature and has the same legal effect as a handwritten signature.

You may request a paper copy of this agreement by calling us at (602)-730-2143 or emailing us at [email protected] You may also withdraw your consent at any time by following the opt-out procedures described in the "Our Communications With You" section below.

We are committed to protecting your privacy. This Privacy Policy explains the types of Personal and Usage Information we collect, how that information is collected, used, and shared, and your choices regarding our use of your information. It also outlines the measures we take to safeguard your personal information and how you can review or correct the information we hold about you.

This Privacy Policy applies to all web pages, mobile applications, email lists, and other information, including Personal Information, collected or owned by us, regardless of the method of collection (e.g., mail, fax, email, sign-up/sign-in pages), including any online features, services, or programs we provide (collectively, the "Web Properties"). This Privacy Policy does not apply to any web page, mobile application, social media site, or information owned or collected by any other entity.

By accessing and using our Web Properties, you consent to the collection and use of your information as described in this Privacy Policy. Your use of the Web Properties is also subject to our Terms of Use.

Our Communications With You (TCPA Consent for United States Residents)

Express Written Consent:
By submitting your contact information, you provide your express written consent to receive communications from us at the email addresses and phone numbers you enter into our contact form, or that you later provide.

Types of Communications:
These communications may include calls, text messages (SMS or MMS), emails, faxes, and other forms of electronic contact. Messages may include telemarketing content, property updates, or other real estate-related information.

Use of Autodialing:
We may use an automatic telephone dialing system ("auto-dialer"), which may deliver prerecorded messages or texts. Standard carrier rates and fees may apply.

No Purchase Necessary:
Consent to receive these communications is not a condition for purchasing any property, goods, or services.

Revoking Consent / Opt-Out:
You may withdraw your consent at any time:

Text Messages: Reply “STOP” to any text message. This will automatically revoke your consent to receive future text messages. You may receive a final confirmation message.

Email: Click the “unsubscribe” link in any email. This will automatically revoke your consent to receive future emails.

We will make commercially reasonable efforts to honor other reasonable opt-out requests, but it may take up to 30 days to stop communications if you use methods other than the automatic reply “STOP” or “unsubscribe.”

Communication Frequency:
The number of messages you receive may vary based on the preferences and practices of the real estate professional contacting you.

Past Communications:
Your consent here also confirms your consent to receive electronic communications from us in the past at the email addresses or phone numbers you provided.

Your Representations and Warranties:
By providing your contact information, you represent and warrant that:

1. You are at least 18 years old.

2. You reside in the United States (or Canada, in which case Canadian consent rules apply).

3. You are not registered on any national or state Do Not Call registry.

4. You are the account holder for the email addresses and phone numbers provided, or you have authorization from the account holder to provide this consent.

5. The email addresses and phone numbers you provided are accurate, and you will notify us if any are reassigned or used by another person.

Mobile Service Notice (Arizona)

Our mobile services are available only in certain states, including Arizona. Some mobile features may not be compatible with your carrier or device. Please contact your mobile carrier with any questions regarding compatibility, data usage, or service limitations.

Dispute Resolution – Arbitration Agreement (Mandatory Binding Arbitration and Class Action Waiver)

PLEASE READ THIS SECTION CAREFULLY.


This Arbitration Agreement affects how legal claims between you and us are resolved. If either party elects arbitration, you waive your right to a jury trial and your right to participate in a class action, whether in court or in arbitration.

Arbitration allows a neutral third party (the arbitrator) to resolve a Claim without a judge or jury. Either you or we may require arbitration of a Claim at any reasonable time—even after a lawsuit has already been filed. If either party refuses to submit to arbitration after a valid demand, the refusing party will bear all costs and attorney’s fees incurred by the other party in compelling arbitration.

Neither you nor we may:

Join, consolidate, or combine Claims with or against others;

Participate in a class action or representative action in arbitration;

Act on behalf of the public or in a private attorney general capacity.

If arbitration is elected, you do not have the right to:

Have a jury or court decide the Claim;

Conduct discovery to the same extent as in court;

Participate in a class or representative action;

Join or consolidate your Claim with another person’s claim;

Appeal on the same basis available in court (appeal rights in arbitration are limited).

This Arbitration Agreement governs when and how a “Claim” (defined below) relating to the Terms of Use or Privacy Policy may be arbitrated.

The terms “we,” “us,” and “our” refer to Nancy Wittenberg, including any successors, assigns, affiliates, employees, officers, directors, and any third parties providing products or services related to these Terms if named by you in a dispute.


a. Your Right to Reject Arbitration

You may reject this Arbitration Agreement by mailing a written rejection notice within 30 days of accepting the Terms of Use.

Send your notice to:

Arbitration Rejection
Nancy Wittenberg
1640 S Stapley Dr #241, Mesa, AZ 85204

Your rejection notice must include:

Your full name

Your mailing address

Your phone number

The date you accepted the Terms of Use

Your signature

Rejecting this Arbitration Agreement applies only to this specific agreement within these Terms of Use and Privacy Policy. It does not affect any other agreement or previously existing obligation to arbitrate.


b. What Claims Are Covered

“Claim” means any claim, dispute, or controversy between you and us—whether existing now or arising in the future—that relates in any way to:

These Terms of Use or the Privacy Policy

Your use of this website

Your account

Any transaction involving your account

Any disclosures, promotions, advertisements, warranties, or representations

Communications between you and us

Any product or service provided by us or a third party in connection with this site

The collection of amounts owed

Compliance with applicable laws or regulations (including the Telephone Consumer Protection Act)

Any relationship resulting from the above

“Claim” is interpreted as broadly as possible, and includes:

Initial claims, counterclaims, cross-claims, third-party claims

Claims under federal, state, local, or administrative law

Claims based on contract, tort, fraud, consumer protection, statute, equity, or common law

Claims for monetary, injunctive, declaratory, or equitable relief

Claims that arose before this Agreement took effect

Claims NOT Covered

“Claim” does not include:

Disputes about the validity or enforceability of this Arbitration Agreement, including the Class Action Waiver—those must be decided by a court, not an arbitrator.

Requests to a court for provisional remedies, such as injunctions, restraining orders, property preservation orders, foreclosure, attachment, replevin, garnishment, eviction, or appointment of a receiver.

Exercising self-help remedies by either party.

Individual court actions only to prevent self-help remedies and not involving monetary damages.

Individual actions you bring in small claims court, unless transferred, removed, or appealed—if that happens, we may choose arbitration.


c. Electing Arbitration & Starting Arbitration

Either party may elect arbitration of a Claim by:

Giving written notice to the other party, or

Filing a motion to compel arbitration in a court case.

The party asserting the Claim (the party seeking money or other relief) is responsible for initiating arbitration, even if the other party elected arbitration.

Examples:

If you sue us and we compel arbitration, you must file the arbitration.

If we sue you and you counterclaim, and we compel arbitration of your counterclaim, you must file the arbitration.

Election of arbitration for any new or later-asserted Claim may occur even if litigation has begun. Litigation activity does not waive arbitration rights.


(d) Choosing the Administrator

The party initiating arbitration must choose one of the following arbitration administrators (“Administrator”):

American Arbitration Association (AAA)

JAMS

If the selected Administrator is unable or unwilling to serve, the other will serve. If neither can serve, we and you will mutually select an Administrator or arbitrator; if we cannot agree, a court will appoint one.

No Administrator may administer an arbitration if it has any policy that conflicts with the Class Action Waiver.

All arbitrators must be attorneys with 10+ years of experience or retired judges.

Arbitration must follow this Arbitration Agreement and, where not inconsistent, the Administrator’s rules.


(e) Class Action Waiver

If arbitration is elected, neither you nor we may:

Participate in a class action, private attorney general action, or representative action;

Act as a class representative or class member;

Consolidate your Claim with anyone else’s.

The arbitrator has no authority to hear any class or representative arbitration.

This waiver does not apply to any lawsuit by a federal or state agency seeking relief on behalf of a class of consumers—including you.


(f) Location of Arbitration

Any arbitration hearing you attend must take place at a location reasonably convenient to your residence.


(g) Cost of Arbitration

At your written request, we will pay all filing, hearing, and arbitrator fees after you pay only the equivalent of a court filing fee (and only if required).

You may also request a fee waiver from the Administrator.

We will pay any fees we are required to pay under law or Administrator rules.

If you prevail and applicable law requires it, we will pay your reasonable attorney, witness, and expert fees.

We will not seek reimbursement of our fees unless:

The arbitrator finds you acted in bad faith under Federal Rule of Civil Procedure 11(b), AND

Doing so does not invalidate this Agreement.

Any party may request a brief written explanation of the arbitrator’s award.


(h) Governing Law

This Arbitration Agreement is governed by the Federal Arbitration Act (FAA).


The arbitrator must:

Apply applicable statutes of limitation and privileges

Apply substantive law as a court would

Issue any relief a court could issue in an individual action (including punitive damages and injunctive relief)

All parties must take reasonable steps to complete arbitration within 180 days after the Claim is filed.


(i) Right to Discovery

Either party may request that the arbitrator expand discovery beyond Administrator rules. The arbitrator has discretion to grant or deny such requests.


(j) Arbitration Result & Right of Appeal

The arbitrator’s award may be entered as a judgment in any court with jurisdiction.

The arbitrator’s decision is final and binding except for appeals allowed under the FAA.

If the Claim exceeds $25,000, either party may appeal to a three-arbitrator panel within 30 days of the award.

The appeal panel reviews the matter de novo—starting fresh.

Appeal costs follow the rules in Section (g).

The panel’s award is final, subject only to FAA judicial review.


(k) Rules of Interpretation

This Arbitration Agreement survives termination of the Terms, legal proceedings, and bankruptcy (where permitted by law).

If any provision is deemed invalid, the rest remains enforceable except:

(A) Class Action Waiver

The Class Action Waiver is essential and non-severable.
If it is limited, voided, or found unenforceable, then this entire Arbitration Agreement becomes null and void for that proceeding.

(B) Claims for Public Injunctive Relief

If a court finds that the arbitrator cannot award public injunctive relief:

The injunctive claim proceeds in court

Any individual monetary claims proceed in arbitration

The court should stay the injunctive claim until arbitration concludes

Public injunctive relief cannot be arbitrated.


(l) Notice of Claim; Right to Resolve; Special Payment

Before starting arbitration or a lawsuit, the Claimant must send a written Claim Notice and allow 30 days to resolve the Claim.

Your Claim Notice must include:

Full name

Address

Telephone number

Any relevant account or transaction information

Description of the Claim

The specific relief requested

You may only send a Claim Notice on your own behalf.

If:

You send a valid Claim Notice,

We do not offer the requested relief before the arbitrator is appointed, and

The arbitrator later awards you that relief (or more),

→ The arbitrator must award you at least $7,500, plus any fees and costs required by law.

This $7,500 is one total minimum award for all Claims brought in that arbitration.

Governing Law

These Terms and Conditions of Use, along with any dispute that may arise between you and the Company or its affiliates, will be governed by the laws of the State of Arizona, without regard to conflict-of-law principles. The Arbitration Agreement is governed exclusively by the Federal Arbitration Act.


Your Consent to Future Changes

We may update or change the Website, these Terms of Use, or our Privacy Policy at any time. Any changes become effective immediately upon posting on this webpage, regardless of whether you receive direct notice.

You should review these policies regularly.
Your continued use of the Website after changes are posted constitutes your express agreement to the updated terms.

If you wish to opt out of future changes, you must send us a written notice by email or mail:

Email: [email protected]
Address:
Nancy Wittenberg
1640 S Stapley Dr #241, Mesa, AZ 85204

Your opt-out becomes effective 10 days after we receive your notice. If you opt out, the Terms of Use in effect on the date you originally submitted your information—or the last version you did not opt out of—will continue to apply.


Types of Information Collected

We and our third-party service providers may collect two types of information when you use the Website: Personal Information and Usage Information.

Personal Information

Personal Information may include:

Name, address, phone number, or email

Demographic details such as date of birth or residency

Job title or business information

Preferences related to marketing or communications

Inquiries about services or properties

Feedback or messages you submit

Financial information (e.g., bank or credit card information)

Photos, videos, or uploaded media

Any other information you voluntarily provide

You may choose not to provide certain information; however, doing so may limit our ability to provide requested services.


Usage Information

Usage Information may include:

IP address and device data

Browser details and language

Operating system and platform

Device identifiers

Pages visited, time spent, clicks, and navigation actions

Cookies, analytics, and tracking data

Web logs and system diagnostics

If you access the Website while logged into your account, we may associate Usage Information with your identity to improve your experience.


How Information Is Collected

We may collect information from:

Forms and submissions you provide

Your communications with us

Your device or browser when accessing the Website

Third-party partners and service providers

Cookies, analytics, pixels, and tracking tools

Chat systems, customer service interactions, and automated messaging

Public or lawful information sources


Cookies and Tracking Technologies

We may use:

Cookies (session and persistent)

Tracking pixels

Web beacons / clear GIFs

Unique identifiers

Analytics tools such as:

Meta (Facebook) Pixel

Google Analytics

Microsoft Clarity

FullStory

You may adjust your browser settings to decline or delete cookies, though doing so may limit website functionality. You also have access to industry-standard opt-out links for major browsers and tools, exactly as listed in your original text.


Use of Collected Information

We may use collected information to:

Operate, manage, and improve the Website

Personalize your Website experience

Respond to inquiries and provide requested services

Enhance communications, text messaging, and email interactions

Manage your user account

Conduct marketing or service-related outreach

Improve user experience through analytics

Process transactions or payments

Consider job applicants (when applicable)

We may use aggregated or de-identified data without restriction.


Disclosure of Your Information

We may share your information with:

Service providers assisting with hosting, analytics, marketing, communications, or operations

Trusted business partners or affiliated professionals (such as real estate brokers or lenders) when you express interest

Communication service providers, analytics companies, and technical vendors

The parties receiving your information are required to process it in compliance with this Privacy Policy or in a similar, industry-standard manner.

Transfers of Information

We reserve the right to transfer your Personal Information, as well as any information about or from you, in connection with a merger, sale, or other disposition of all or part of our business and/or assets. In the event of bankruptcy, reorganization, insolvency, receivership, or an assignment for the benefit of creditors, we cannot make any representations regarding how your Personal Information may be used or transferred.

By using the Website, you expressly agree and consent to the use and/or transfer of your Personal Information in any of the above-described circumstances.

We are not responsible for any breach of security by any third parties or for any actions of any third parties who receive information from us.

We may also disclose your Personal Information with your permission or pursuant to your direction.


Security

We are committed to protecting your personal information and use reasonable technical, administrative, and physical safeguards designed to prevent unauthorized access, use, or disclosure.

You are responsible for maintaining the confidentiality of your username, password, and account information. You agree to:

Immediately notify us of any unauthorized use of your account or breach of security.

Log out of your account at the end of each session.

Although we take steps to secure your information, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute protection.


Reviewing and Correcting Your Personal Information

You may request to review or correct your Personal Information by contacting us directly. If you have a user account, you may also update certain information through your account. We may take steps to verify your identity before granting access or making corrections.

Please notify us of any changes to your mailing address, phone number, or email address to help us maintain accurate records.


Deleting Your Personal Information

You may request deletion of your Personal Information by contacting us. We may take steps to verify your identity before processing your request.

If your information is deleted, certain services may no longer be available to you.


Children’s Information

This Website is not intended for children under the age of thirteen (13). By using the Website, you affirm that you are at least eighteen (18) years old, an emancipated minor, or have the consent of a parent or legal guardian.


Links to Other Sites

The Website may contain links to third-party sites, including affiliates and professional organizations. We are not responsible for the content, security, or privacy practices of these external sites. You should review their privacy policies to understand your rights.


International Users

If you access the Website from outside the United States, you consent to the collection, transfer, and processing of your Personal Information in the United States in accordance with this Privacy Policy.


Choices With Your Personal Information

Providing Personal Information is optional; however, certain services require it. You may opt out of disclosures or uses of your Personal Information that are incompatible with the purposes for which it was originally collected or subsequently authorized by notifying us. Opt-outs do not apply to information needed to provide requested services.


State-Specific Privacy Rights

Certain state privacy laws (such as those in California, Oregon, Nevada, and Vermont) may grant you additional rights regarding your Personal Information. If applicable, you may request:

Information about data we have shared

Restrictions on marketing-related disclosures

Opt-outs of certain types of sharing

To exercise any applicable state-specific rights, please contact us using the information below.


“Do Not Track” Signals

We currently do not respond to “Do Not Track” signals because no consistent industry standard has been established.

Overview


Ensuring your website is compliant is a crucial part of passing A2P 10DLC registration and maintaining long-term SMS deliverability. Carriers

and compliance partners review your website to verify that your brand is legitimate, transparent, and aligned with approved messaging

standards.


Website compliance is also a key requirement enforced by U.S. carriers and The Campaign Registry (TCR), who expect your site to clearly

display accessible, accurate, and verifiable information. These elements help protect consumers and ensure that only wanted, consensual

messaging is sent.


This guide outlines the essential website requirements you must meet before submitting your SMS campaign for approval.


1. Why Website Compliance Matters

During A2P 10DLC review, carriers validate your:

Brand identity

Legitimacy of your business

Accuracy of contact information

Transparency around how SMS consent is collected

Any missing, mismatched, or incorrect website elements can result in campaign rejection or delays. A compliant website increases your

chances of approval and protects your messaging reputation.


2. Website Compliance Requirements

Use the checklist below to ensure your website meets all necessary compliance standards before submitting your application.


A) Website Link Requirement

Please use a website URL starting with https:// (not http).


B) Opt-In Method Clearly Described

Your campaign description must state the exact opt-in method(s) you use, such as:


Website Form


-QR Code

-Paper Form

-Kiosk

-Facebook Lead Form

-Verbal


This helps reviewers understand where and how consent is collected.

Note: One of the most important elements of this process is domain consistency between your website and the opt-in form URL.


C) Include Links to All Opt-In Flows

Anywhere you collect SMS consent—forms, QR code pages, lead forms—should be linked or documented.

Upload screenshots where applicable so compliance reviewers can see proof of consent.


D) Website Must Be Live and Accessible

Your website should:

Load without errors (no 404, 500, password gates, or “coming soon” pages)

Be accessible to reviewers without logging in

Display your brand identity clearly

Inactive or “broken” websites are a frequent cause of A2P rejections.


E) Provide Both the Business Website URL and Opt-In Form URL

If your opt-in happens on a different page than the homepage, you must provide:

Business Website URL

Opt-In Form URL


Important: For website-based opt-ins, the domains must match (e.g., mybusiness.com and forms.mybusiness.com).

F) Your Opt-In Form Must Be Fully Compliant

Your opt-in form must include:

Business name

Clear, express consent wording

Message purpose (promotions, alerts, notifications, reminders)

STOP/HELP instructions

Message frequency (or “Message frequency varies”)

Optional but recommended: “Message & data rates may apply”

Phone number field

Links to:

Terms of Service (TOS)

Privacy Policy


Missing any of these items may result in rejection.


G) Add Your TOS & Privacy Policy to Your Website and Form

Your Terms of Service and Privacy Policy must:

Be publicly accessible

Include your business name

Match the identity you provide during brand registration

Appear wherever SMS consent is collected

These documents help verify your legitimacy and compliance.


H) Display Business Contact Information

Your website must show:

Business address

Support email

Phone number

These details must match the information submitted in your Brand registration.


I) No Selling or Buying Leads

Your website must not reference:

Purchasing leads

Selling leads

Affiliate lead programs

Lead reselling

Carriers blacklist businesses associated with lead trading. If any such wording appears on your website, your campaign may be automatically

rejected.


J) DBA Names Must Be Displayed if Applicable

If you operate under a “Doing Business As” name, your website must display:

DBA name in footer

OR

In the Privacy Policy

OR

Terms & Conditions


This ensures the brand used in registration matches what appears publicly.

3. Common Reasons for Rejection

The website is offline, not publicly accessible, or cannot be verified.

The privacy policy is missing or does not clearly outline how data is handled or restricted.

The opt-in process is unclear, hard to validate, or not properly documented.

Business details on the website do not match the information submitted during registration.


4. Best Practices

Use simple, easy-to-understand language throughout your site and forms.

Ensure compliance links (privacy policy, terms of service, etc.) are clearly visible and easy to navigate to.

Keep your website current and make sure all compliance-related information is publicly accessible.


5. Summary: What a Compliant Website Looks Like

A compliant website must:

Be live, complete, and error-free

Accurately display brand details & contact information

Contain required legal documents (TOS + Privacy Policy)

Match your A2P brand identity

Include compliant opt-in language wherever SMS consent is collected

Avoid any reference to buying/selling leads

Use consistent domains for website and opt-in forms

With these elements in place, your campaign is much more likely to pass the A2P 10DLC approval process.

Contact Information

If you have questions, comments, want to access your Personal Information, or wish to opt out of certain sharing, please contact:

Nancy Wittenberg
1640 S Stapley Dr #241, Mesa, AZ 85204

Phone: (602)-730-2143
Email: [email protected]


Copyright Notice

Copyright © 2026. Nancy Wittenberg. All Rights Reserved.

Effective Date: January 1, 2026
Last Updated: January 1, 2026

PRIVACY POLICY

Is Inventory Giving Buyers More Negotiating Power?

Is Inventory Giving Buyers More Negotiating Power?

August 21, 202614 min read

If you have been watching the Phoenix housing market lately, you may have noticed something that would have seemed almost impossible a few years ago. There are more homes sitting on the market, buyers have more choices, and sellers are having to think a little harder about how they price and present their homes.

That naturally leads to a question I hear from buyers all the time: Does having more inventory actually give buyers more negotiating power?

The short answer is yes, but there is a little more to it than simply saying, “There are more homes, so I can offer less.”

Inventory changes the conversation. When buyers have several homes to choose from, they do not have to jump on the first property that checks a few boxes. They can take a closer look, compare condition and price, think about what repairs might cost, and decide whether the seller's asking price actually makes sense.

That can create room for negotiation, especially when a home has been sitting on the market, has already had a price reduction, or needs work that the listing price does not seem to reflect.

At the same time, more inventory does not mean every seller is suddenly desperate. Some homes are still priced well. Some neighborhoods still have strong demand. And a home that is beautifully updated, in a desirable location, and priced appropriately may still attract serious buyers quickly.

So, if you are buying a home in Phoenix right now, the opportunity is not simply to offer less. It is to become more thoughtful about where you spend your money and how you negotiate.


More Choices Change the Buyer's Mindset

One of the biggest advantages buyers get when inventory increases is breathing room.

When there are only a handful of suitable homes available, buyers can feel pressure to make a decision quickly. They may see a house they like, notice that other buyers are interested, and worry that waiting even a few days could mean losing it.

That kind of pressure can lead to decisions based more on fear than on value.

With more inventory, the mindset can change.

You might walk through one home and realize the kitchen needs more work than you expected. Instead of convincing yourself that you can live with it because there are no other options, you can keep looking. You might find another house with a similar floor plan that has a better backyard or a newer roof. You may even find a property that costs a little more but needs far less work, which could make it the better financial decision over time.

This is one reason inventory matters so much.

It gives buyers the ability to compare.

And comparison is one of the strongest tools you have in a negotiation.

If you can honestly say, “There are three other homes in this price range that offer similar features,” your position is different from the buyer who has fallen in love with the only available home that meets their needs.

That does not guarantee the seller will lower the price, but it gives you a much better understanding of what the market is asking you to pay.


Sellers Have to Compete for Attention

When inventory is tight, a seller can sometimes get away with a home that is merely good.

When buyers have more choices, that gets harder.

A home has to compete with the other homes buyers are seeing online and in person. That competition can show up in several ways. Maybe another property is priced better. Maybe it has a newer roof. Maybe the other house has a more functional floor plan. Maybe it is in better condition and does not need several months of projects after closing.

Buyers notice those differences.

And sellers notice them too.

If a home has been sitting while similar properties are selling, the seller may eventually have to make a change. That could mean lowering the price, offering a credit, improving the presentation, completing repairs, or becoming more flexible with the terms of the offer.

This is where buyers can gain negotiating power without necessarily asking for a dramatic price reduction.

Sometimes the better negotiation is not about the purchase price at all.

You might negotiate for a seller credit toward closing costs. You might ask for repairs to be completed before closing. You could negotiate for certain appliances or personal property to remain with the home. Depending on the situation, you may also have room to discuss the timing of the closing or other terms that matter to you.

The best negotiation is usually the one that improves the overall deal for you, not simply the one that makes the seller accept the lowest possible number.


Price Is Only One Part of the Negotiation

This is an area where buyers sometimes get too focused on the asking price.

Let's say you find a $500,000 home and believe it is overpriced by $15,000. Your first thought may be to offer $485,000.

That could be the right move. But what if the seller is willing to accept $495,000 and give you $10,000 toward closing costs?

Depending on your financing and situation, that could be more useful to you than simply getting the purchase price down by $15,000.

Or maybe the home has an older HVAC system that is still working but is approaching the end of its expected life. Rather than demanding a large price reduction, you might negotiate a credit that gives you money to address the system after closing.

This is why buyers should look at the entire transaction instead of getting stuck on one number.

The purchase price matters. Your monthly payment matters. Your closing costs matter. The condition of the home matters. Future repairs matter. And the amount of cash you need to bring to closing matters.

A good negotiation takes all of that into account.


Where Buyers May Have the Most Leverage

Not every listing gives a buyer the same amount of negotiating power.

There are certain situations where I would pay much closer attention.

One is a home that has been on the market considerably longer than comparable properties. Time on market does not automatically mean something is wrong, but it can tell you that the home has not found the right buyer at its current price or terms.

Another is a property that has already gone through one or more price reductions. If the seller has reduced the price and the home is still available, there may be a reason to have a conversation about what would get the property sold.

Condition is another big factor.

If a home needs flooring, paint, landscaping, roof work, electrical updates, or other repairs, buyers have more information they can use when evaluating the asking price. That does not mean every repair becomes a dollar-for-dollar deduction from the offer, but it gives you a clearer picture of the home's overall value.

There is also the issue of competition.

If there are several similar homes nearby and yours is priced higher without offering something meaningfully better, that can become part of the negotiation. You are not trying to criticize the seller's house. You are simply looking at what else a buyer can purchase with the same budget.

That is a very different conversation from making an arbitrary low offer.


The Hidden Costs Can Make Negotiation Even More Important

A home that looks affordable on the listing page can become much more expensive once you start adding everything together.

Property taxes, insurance, maintenance, utilities, HOA fees, repairs, and future improvements can all affect what a home really costs to own.

That is why buyers should think beyond the question, “Can I afford the mortgage?”

If you are buying a home that needs significant work, the purchase price is only the beginning. You may have to replace flooring, update bathrooms, repaint the interior, replace aging appliances, improve landscaping, or deal with a major system sooner than expected.

For buyers who are deciding whether to stay in their current home or move, it can also be helpful to understand the hidden costs of staying in a home in Phoenix, because sometimes the financial pressure is not coming from the mortgage itself. It can come from ongoing maintenance, unused space, rising costs, or a home that simply does not work well for your life anymore.

That same way of thinking applies when you are buying.

A lower purchase price is helpful, but buying the right house in the right condition can sometimes save you more money than negotiating another few thousand dollars off the list price.


A Seller's Motivation Matters

There is another piece of the negotiation that buyers sometimes overlook.

Who is the seller, and why are they moving?

A seller who has already purchased another home may have a very different level of urgency from someone who is casually testing the market. A seller who has relocated for work may care more about getting the home sold quickly. Someone selling an inherited property may have different priorities again.

You do not always know the full story, and you should not make assumptions.

But when information is available, it can help you understand what terms might matter most.

Maybe the seller wants a quick closing. Maybe they need additional time to move. Maybe they are more concerned about certainty than squeezing out every last dollar.

That is where a good real estate agent can be useful. The goal is not to play games with the other side. It is to understand the situation well enough to write an offer that makes sense for everyone while protecting your interests.


Don't Confuse More Inventory With a Weak Market Everywhere

This is probably the biggest caution I would give buyers right now.

More inventory does not mean every Phoenix neighborhood is negotiating the same way.

Real estate is local.

A particular neighborhood can behave differently from the city overall. Even within the same neighborhood, one home can receive strong interest while another sits for weeks because of condition, price, layout, location, or presentation.

That is why broad statements about the Phoenix market can only take you so far.

If you are thinking about moving to Phoenix, it helps to look at the bigger picture first, including what you can realistically expect from the local housing market and how the area fits your budget, lifestyle, and long-term plans.

Once you know what you actually want from the area, you can start comparing individual homes based on the things that matter to you.

That makes the negotiation much more grounded.


What Should You Actually Negotiate?

This is where buyers often ask for a simple formula.

Offer X percent below asking.

Ask for X dollars in repairs.

Request X amount in seller concessions.

There really is not one formula that works for every home.

A better approach is to look at the evidence.

Start with comparable sales. What have similar homes actually sold for? Then look at the current competition. What else can a buyer purchase today for roughly the same amount?

After that, look closely at the condition of the property.

If the home is priced similarly to a fully renovated property but needs $30,000 or $40,000 in updates, that difference matters. If it is already priced below comparable homes because of its condition, the negotiation may look very different.

You also need to consider how long the home has been available and whether the seller has already adjusted the price.

The offer should come from those facts.

That is much stronger than simply deciding you want to “get a deal.”


Buyers Still Need to Be Reasonable

Having negotiating power does not mean you should make an offer so low that the seller has no reason to take you seriously.

There is a difference between negotiating and throwing out a number just to see what happens.

If the home is fairly priced and there are several buyers interested, an aggressive offer may not accomplish much. You could end up losing a property you genuinely wanted without creating any real advantage for yourself.

A strong offer can still include negotiation.

You might offer a reasonable price while asking for a credit. You might offer close to asking while negotiating repairs. You might give the seller the closing date they want in exchange for something that matters to you.

That is often a much more productive conversation.

The goal is not to win against the seller.

The goal is to buy a home at a price and on terms that make sense for you.


What About Condos and Townhomes?

Inventory can also affect buyers differently depending on the type of property they are considering.

Condos and townhomes can have their own pricing considerations because HOA fees, community amenities, reserves, insurance, and recent assessments all affect the overall cost of ownership.

If you are downsizing, for example, the question may not simply be whether a condo is cheaper than a single-family home. You may be weighing maintenance, location, monthly fees, space, and how much work you actually want to deal with.

That is why buyers who are downsizing may want to take a closer look at the differences between condos and townhomes and consider which option better fits their budget, lifestyle, maintenance preferences, and plans for the future.

The same negotiation principles still apply. Look at comparable properties, understand the condition, review the total cost, and pay attention to how long similar units are taking to sell.


Lifestyle Still Matters More Than Getting the Cheapest House

There is one thing I would not want buyers to lose sight of while negotiating.

A house is where you are going to live.

It is easy to get caught up in trying to save another $5,000 or $10,000 and forget why you wanted the home in the first place.

Maybe you love the neighborhood. Maybe the floor plan works perfectly for your family. Maybe you can walk to a park. Maybe the commute is much easier. Maybe the backyard gives you the outdoor space you have been wanting for years.

Those things have value.

Phoenix offers plenty of parks, trails, and outdoor spaces, so being close to the places you enjoy can have a real impact on your daily routine and how much you enjoy your neighborhood. If spending time outdoors matters to you, it is worth considering what recreation options are nearby when comparing different areas.

You want to negotiate well, but you also want to buy a home you will be happy to own.


So, Is Inventory Giving Buyers More Negotiating Power?

Yes, in many situations, it is.

More inventory gives buyers more choices, and more choices reduce the pressure to accept a home simply because it is available. That can create opportunities to negotiate on price, repairs, closing costs, and other terms, especially when a property has been sitting on the market or is competing against several similar homes.

But the advantage comes from knowing how to use that inventory.

Do not assume every seller will accept a low offer. Do not assume a price reduction means the home is suddenly a bargain. And do not look at inventory numbers without paying attention to the specific neighborhood and property you are buying.

Instead, compare.

Look at what has sold. Look at what is available. Pay attention to condition. Understand the seller's position when you can. Then decide what the home is actually worth to you.

That is where buyers can really benefit from having more choices.


Final Thoughts

A market with more inventory can feel very different from the kind of market where buyers have to compete for every decent home.

You have more time to think. You can compare properties. You can walk away when the numbers do not make sense. You may have more room to ask for repairs or credits, and you have a better chance of finding a home that fits both your budget and your everyday life.

Just remember that negotiating power is not the same thing as unlimited power.

The strongest buyer is usually not the person who makes the lowest offer. It is the person who understands the market, knows what the home is worth, understands the full cost of ownership, and is willing to walk away when the numbers stop making sense.

If inventory continues to give buyers more options, that is a good position to be in.

You just have to use it wisely.

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Nancy Wittenberg

Nancy Wittenberg is a trusted REALTOR® serving Chandler, Gilbert, and the East Valley of Arizona. She helps buyers and sellers navigate the local housing market with clear guidance, honest advice, and strong advocacy. Her signature Buyer Care Plan™ walks clients step by step from the first consultation through closing and beyond, helping buyers feel confident and informed at every stage. For homeowners preparing to sell, Nancy acts as a Strategic Market Guide, helping sellers manage pricing strategy, buyer psychology, and negotiations that determine how a home sale actually unfolds. Nancy holds designations including GRI, ABR®, and SRS, reflecting her commitment to professional excellence and client advocacy in the East Valley real estate market. If you're thinking about buying or selling a home in Chandler, Gilbert, or the East Valley, reach out to Nancy for a conversation, not a pitch.

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